Page 1 of 1

hud dont work when re-enter the tables

PostPosted: Thu Mar 10, 2022 8:19 pm
by oscar
hello, the hud works fine for me but when I exit and re-enter the tables it stops working on those tables. is there any solution to this?
I play in winamax and I am using Macos Monterey and pt4 4.16.3 but it has been happening to me since previous versions.

Thank you

Re: hud dont work when re-enter the tables

PostPosted: Fri Mar 11, 2022 6:03 am
by Flag_Hippo
Please turn on 'Enable Logging' in PokerTracker 4 via 'Configure -> Options' and then restart PokerTracker 4. Next reproduce this issue you've described and then attach your support bundle to a Support Ticket. The support bundle is created via the 'File -> Create Support Bundle' menu option:

Tutorial: Reporting A Problem