Import GG Poker hands - wrong stats showing

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Import GG Poker hands - wrong stats showing

Postby Fackz05 » Sun May 17, 2026 4:11 pm

Hi everyone,

when I import my hands from GG Poker into PT4, I get incorrect stats, especially for PFR, BB/100 and All-In Adj BB/100.
I am not using any converter. I simply download the hands from PokerCraft and import them directly into PT4. When I switch from my GG Poker alias to my PokerStars alias, I use the exact same stats and settings. With PokerStars hands, everything is displayed correctly. The issue only appears with GG Poker hands.

Please see both screenshots for comparison.

Does anyone know why this happens and how I can fix it?
Attachments
PS same stats.png
Pokerstars stats
(101.97 KiB) Downloaded 571 times
GG wrong stats.png
GG stats
(108.12 KiB) Downloaded 560 times
Fackz05
 
Posts: 1
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Re: Import GG Poker hands - wrong stats showing

Postby Flag_Hippo » Mon May 18, 2026 6:03 am

Go to 'Database -> Database Management' and rebuild your database cache via 'Rebuild Cache -> Full Cache Rebuild'. If that doesn't resolve the problem please attach a support bundle along with your screenshot and GGPoker hand history files to a Support Ticket:

Tutorial: Reporting A Problem
Flag_Hippo
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