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Tournaments Won't load

PostPosted: Thu Mar 07, 2013 11:19 am
by akeiser12
I've realized recently when i look back to my past tournaments that they aren't showing up on i click on the "Tournament" Tab. It's just showing the same 15-20 tournaments and not updating. When i'm playing i click "Auto Import" and it shows at the bottom every hand that's being registered, so there must be something that I am doing incorrectly for it not to transfer to my tournament history. Any help would be greatly appreciated, thanks!

Oh, i'm playing on Merge with a Mac OS X.

Re: Tournaments Won't load

PostPosted: Thu Mar 07, 2013 2:53 pm
by kraada
Is it possible you have a filter set? Try clicking Clear at the top right and see if that brings up more data.

Re: Tournaments Won't load

PostPosted: Thu Mar 07, 2013 10:52 pm
by akeiser12
negative:/

Re: Tournaments Won't load

PostPosted: Fri Mar 08, 2013 4:11 am
by WhiteRider
Are there new tournaments played using the same screenname as the previous tournaments? (Make sure you have the correct name selected in the Player List.)

If you still don't see them, please enable logging and restart PT3. Play a tournament and then go to the tournament report and click Refresh.
Take a screenshot and attach it to a Support Ticket along with the log file and the hand history file(s) for the tournament so that we can see what is going on.

Tutorial: Submitting a Bug Report